Klaras Center for Families
1105 W. Jefferson Ave
Waco, TX 76701
(Click for Map)


The Heart of Texas Behavioral Health Network's Klaras Center for Families, the provider of Child & Adolescent Behavioral Health Services, has a process of open access. McLennan County consumers can come in on Mondays, Tuesdays, or Thursdays from 9:00 a.m. to 3:00 p.m. on a first-come, first-serve basis. We are allowing consumers from Bosque, Falls, Freestone, Hill, and Limestone Counties the opportunity to schedule a virtual intake on Wednesdays and Fridays -- upon availability. However, regional consumers are allowed to come in on open access days (detailed above) for a walk-in if they wish. Call KCF directly at 254-752-7889 if you have any questions.

If your child is in a crisis situation, you can call our 24-hour Crisis Hotline:
1-866-752-3451 (toll-free) OR 254-752-3451 (local)

If during KCF's regular business hours, you can contact our office directly:

Phone: (254) 752-7889

Toll-free: 1-866-752-3451

Fax: (254) 752-7899

Business hours:

7:30 am to 7:00 pm, Monday through Thursday

7:00 am to 6:00 pm, Friday


If you are caring for a child with a serious emotional disturbance and need help, please call the YES Waiver Inquiry line to add your child to the YES Waiver Inquiry List.

Phone: (254) 297-7002  

Please leave a message providing your name and contact information, and a staff member will contact you within 24 hours.


Local Mental Health Authority (LMHA)

As the Local Mental Health Authority (LMHA), our role is to link families to needed mental health services in the community. Our highly trained and professional Intake Workers will either offer KCF services or ensure that you are referred to another provider.

Mental Health Service Provider

When talking with families, our Intake Workers will determine if your child is eligible for KCF services. If eligible, our Intake Workers will schedule an appointment for further assessment, admission, and treatment planning.


"Through caring relationships and a commitment to service, we empower children and families to improve the quality of their lives."


Klaras Center for Families (KCF) assists children and adolescents, ages 3 through 21, with significant emotional and behavioral difficulties. These children must demonstrate a need for intensive services and meet eligibility requirements.


In addition to serving McLennan County at our Waco location, we also serve the counties of BosqueHillFallsLimestone, and Freestone. Please click on your county's name for detailed address information.


  • Screening
  • Information and Referrals
  • Crisis Intervention
  • Continuity of Care (after hospitalization)
  • Assessment, Intake, Admissions
  • Skills Training
  • Counseling (Individual and Family)
  • Trauma Interventions (TF-CBT, PCIT)
  • Family Partner Support
  • Parent Education and Support Group
  • Case Management
  • Psychiatric Services
  • Medication Training and Support

Juvenile Justice Programs:

  • Commitment Reduction Program (CRP)
  • Drug Court
  • Truancy Court
  • Encircle Project
  • Juvenile Justice Transition Team


Q. Does KCF provide testing and evaluations?

A. KCF provides psychiatric evaluations only to children who are eligible for and enrolled in services. KCF does not provide psychological testing.

Q. Will KCF provide only medications and psychiatric services?

A. No. Psychiatric services and medication monitoring can only be provided to those enrolled in and receiving the full array of KCF services.

Q. Will KCF be able to help my child with residential placement?

A. KCF is not a child placement agency. However, we do have some referral information and often help families interested in applying for Waco Center for Youth.

Q. If I am a KCF/MHMR client, will I be more likely to obtain SSI benefits?

A. KCF/MHMR does not determine eligibility benefits for Social Security, but our staff will help ongoing clients with the application process.

Q. Is it possible for the counselor to visit my child at home or school?

A. KCF provides case management in the home and school environment. Counseling and skills training is primarily done at the KCF office.

Q. Does KCF accept referrals from physicians or other agencies?

A. The parent/guardian or other legally authorized representative must initially request services to KCF. However, KCF routinely coordinates with physicians, school personnel, and other appropriate service providers for clients.


  • Parents, guardians, or other Legally Authorized Representatives must contact KCF to be screened by phone during regular business hours or by coming in during Open Access hours on Monday, Tuesday, and Thursday from 9:00 a.m. to 3:00 p.m.
  • Ask to speak to an Intake Worker.
  • Explain concerns, needs, and presenting issues.
  • The Intake Worker will screen for possible eligibility for KCF services.
  • If it is determined that your child is eligible for KCF services, the Intake Worker will complete the intake assessment and paperwork.
  • If it is determined that your child does not meet eligibility requirements, then you will be provided with information and referrals to more appropriate community providers.


  • Fees for Mental Health Services are based on a sliding scale.
  • Most insurance is accepted, including Medicaid and CHIP.
  • If uninsured, you will be required to complete an application for CHIP/Medicaid eligibility.
  • If ineligible for insurance, other payment arrangements will be made.